electrr supports a theoretical number of voters higher than the human population of earth. However, for the sake of usability, it is recommended that no more than 500,000 voters are active at the same time. If you're holding an election with more than 250,000 voters we ask that you contact us so that we can monitor resource use and ensure stability of your election.

{info} This chapter assumes you are starting from your election's edit page

How electrr identifies voters

Voters are identified by a unique voting code, which takes the format ABC-DEF-GHI, with each character being any alphanumeric character. This means there are 101,559,956,668,416 possible voting codes.

In addition to the voting code, each user has a security code or password. The security code is a 6 character random string, generated at the same time as the voting code.

This makes the chance of guessing both a voter's voting code and password successfully very low, and means that even with a user's voting code someone could not try to vote as them.

Viewing voters

From the election edit screen, click on view all voters in this election in the right hand panel. You can now see a paginated list of all users, with their voting code, and security code.

To view only voters with an email address, click on view or add email voters in this election. This screen will also show the status of emails sent to voters. The bounced column represents permanent bounces - these can take up to three days to occur depending on the type of problem faced.

You can export a spreadsheet of all voters by clicking on download a spreadsheet of all voters in this election. When you have a large number of voters, this will be emailed to you instead of being downloaded right away.

Adding voters

From the election's edit screen, you can add any number of non-email voters. Simply fill out the number on the right hand side and click on Create.

After you add voters, they are created in the background so that you can continue to use electrr while they are added to your database. Large numbers of voters may take a long time to be finish being added.

To add email voters, you need to visit the view or add email voters page, and provide a list of emails. This list must be separate by semi-colons. When adding more than 5000 email voters at once, we recommend uploading a spreadsheet of email addresses. The spreadsheet should only have one column, which should be the email addresses, one on each line.

{warning} Adding large numbers of voters at once is resource intensive, and may take a long time. Please be patient while the action completes. If you need to add a very large number of voters (100,000 or more), contact us and we can add them for you.

Removing Voters

If you would like to remove a voter from your election, you can do so from the view all voters in this election screen. This will let you search by voting code or email address. You can tick the box on the right hand side of any voters you wish to remove, and then click on remove selected at the bottom.

We will never remove votes cast in an election. If you feel a voter's account has been compromised and wish to remove ballots cast maliciously, we would recommend asking that voter to log in and update their vote.